bij live's commitment to responsible gaming
Gaming is truly enjoyable only when it is played in a controlled and mindful way. bij live believes that a player's mental wellbeing and financial safety are more important than any win.
Why responsible gaming matters
Online betting and casino games are a form of entertainment for many people. However, for some, it can gradually become a habit that has a negative impact on their daily life, family, and finances. bij live always wants its users to play mindfully and stay aware of their own limits.
The key to responsible gaming is keeping entertainment as entertainment. When gaming turns into a burden or a source of stress, it is time to seek help. bij live's FAQ section has answers to questions about gaming rules and account matters, while this page focuses specifically on mental wellbeing and controlled play.
Before registering on bij live, every user is asked to read the Terms and Conditions carefully. These contain details on age requirements, account usage policies, and responsible gaming obligations.
Self-regulation tools
bij live has several tools to help you set and manage your own level of play.
Set deposit limits
Decide in advance the maximum amount you will deposit per day, per week, or per month. Once a limit is set, it takes effect immediately.
Session time limits
Set a session timer to avoid playing continuously for longer than a set period. You will receive an automatic alert when the time is up.
Self-Exclusion
If you want to close your account for a set period — temporarily or permanently — use the self-exclusion feature. You can make this request via 24/7 live chat.
Review gaming history
Log in to your account to view your complete history of deposits, withdrawals, and bets. Understanding your own patterns is the first step toward change.
Cooling-off break
If you want to take a break for a few days, temporarily suspend your account. During this time, logging in or making deposits will not be possible.
Reality check
Enable periodic pop-up notifications that remind you how long you have been playing.
To activate any of the above features, contact bij live's 24/7 live chat or send an email.
How to recognise warning signs of a problem
We often do not realise ourselves when gaming has become a problem. Check the signs below against your own situation:
- You keep coming back to play in order to recover lost money, and each time you bet more
- You are hiding your gaming from family or friends, or lying about it
- You are using money meant for essential expenses, bills, or savings to play
- You feel restless, irritable, or anxious when you cannot play
- You are prioritising gaming over work, study, or time with family
- You have tried to stop but have failed repeatedly
- You feel regret, disappointment, or guilt after playing, yet still cannot stop
Why the 21+ age limit applies
All betting, casino, and gaming activities on bij live are for those aged 21 or above only. Exposure to gambling at a young age carries a much higher risk of addiction.
Age is verified when opening an account. If a minor uses your device, use a password lock on that device and keep your bij live account secure.
If a child or teenager in your family shows unusual interest in online gaming, talk to them openly about it. bij live always supports parental vigilance.
bij live's commitment
- No one under 21 will be allowed to open an account
- Additional identity verification will be carried out in suspicious cases
- Families will be helped to protect minors
- Any account created on behalf of a minor will be closed immediately
Where to find help
You do not have to face it alone when trying to bring your gaming under control. bij live and the people around you are here for you.
bij live live chat
Support is available in Bengali 24 hours a day, 7 days a week. Make requests for self-exclusion or limit-setting directly here.
Email support
Write to bij live's support email — you will receive a reply in both Bengali and English. Full confidentiality is maintained.
Family and close ones
Tell a trusted family member about the problem. Family support is one of the most effective paths to recovery.
Professional counsellors
Speak with a mental health specialist or addiction counsellor. Mental health services in Bangladesh are now much more accessible.
To learn how to contact bij live and what information is stored, read our Privacy Policy. Your personal information and requests are kept completely confidential.
Some tips for playing safely
Alongside enjoying bij live, following the habits below will keep gaming within the bounds of fun at all times:
- Decide in advance how much you are willing to lose before you stop, and stick to that decision
- Keep a clear head — avoid playing when you are angry, depressed, or under stress
- The moment you think about betting more to recover losses, take a break
- Never borrow or take loans to play — only use money you can afford to spare
- Set a daily time limit for how long you will play and prioritise spending time with your family
- Remember, the outcome of every bet is a completely independent event — past wins do not guarantee future wins
Responsible gaming — common questions
The most frequently asked questions from bij live users about responsible gaming: